Effective Date: 22nd November 2024
Website: https://vaibino.com

Vaibino ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, share, and protect your data when you access or use the Vaibino website, mobile application, and related services (collectively, “Vaibino”).

By using Vaibino, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following categories of personal information:

a. Information You Provide

When you create an account, complete your profile, post content, or interact with others on Vaibino, you may provide:

• Your name or display name

• Email address and/or phone number

• Username and password

• Profile photo and bio

• Content you post (photos, videos, comments, messages)

• Feedback, support queries, or communication with us

b. Automatically Collected Information

When you use Vaibino, we may automatically collect:

• Device type, browser, and operating system

• IP address and geolocation (based on IP or device)

• Language preferences

• Activity on the site (pages visited, interactions, likes, follows, etc.)

• Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal data for the following purposes:

• To create and manage your account

• To personalize your feed and suggestions

• To enable interaction with other users

• To monitor, moderate, and improve user safety

• To send service updates, account alerts, or support messages

• To analyze usage and improve our features

• To comply with legal obligations

We do not sell your personal data.

3. Sharing Your Information

We may share your information with:

• Service providers: Hosting, analytics, messaging, and technical support providers who help us deliver the service.

• Other users: When you post content, follow someone, or comment, your profile and content may be visible to others based on your privacy settings.

• Legal authorities: If required by law, court order, or to protect our rights, users, or the public.

We do not share your personal information with advertisers without your consent.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your login and preferences

• Analyze platform usage

• Enhance site performance and user experience

You can manage or disable cookies through your browser settings.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain and use your data to comply with legal obligations, resolve disputes, and enforce our agreements.

If you delete your account, your content and personal data may be permanently removed, except where we are legally required to retain it.

6. Data Security

We implement technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no system is completely secure. We encourage users to use strong passwords and protect their login credentials.

7. Your Privacy Choices

You have the right to:

• Access the personal data we hold about you

• Correct inaccurate or outdated information

• Delete your account and personal data

• Object to certain uses of your data

• Withdraw your consent at any time (where applicable)

To exercise these rights, contact us at support@vaibino.com.

8. Children’s Privacy

Vaibino is not intended for children under the age of 13. We do not knowingly collect data from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete the data and close the account.

9. International Users

Vaibino is based in Kenya but may be accessed worldwide. By using the service, you consent to your data being transferred to and processed in Kenya and other countries where we or our service providers operate.

10. Third-Party Links

Vaibino may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. Please read their privacy policies before interacting with them.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or via prominent notice on the platform. The latest version will always be available at https://vaibino.com/privacy-policy.

Continued use of Vaibino after updates means you agree to the revised policy.

12. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or your personal data, contact us at:

📧 Email: support@vaibino.com
🌍 Website: https://vaibino.com